National Unity

Accident report

Report an accident online

How to report an accident in the USA?

In the United States and Canada, it is mandatory to have Civil Liability insurance with unlimited coverage for all vehicles that travel on their roads.

If we are involved in an accident in the USA, there are a series of steps that we must follow to report said accident:

IMPORTANT:: The adjuster in the United States does not go to the scene of the accident. Everything is reported by telephone, depending on the seriousness and type of accident, the company will determine the procedure to follow.

In the event that our insureds receive a claim or demand, they must notify their insurance agent or National Unity Insurance Company of any demand, subpoena or information known to them.

Remember that your policy only covers cars and pick-ups for private use NOT intended for transportation and with Mexican and/or border plates.

Steps to follow to report an accident in the USA:

1. Notify the police about the accident by calling 911.

2. Obtain the essential data of the affected driver: - Name - Address - Insurance company - Policy number - Name of witness(es) (if any) - Name - Address - Insurance company - Policy number - Name of witness(es) (if any)

3. Report the accident through our online form or by calling the following telephone numbers:

• From the USA Call toll-free at 1-866-329-6734 Direct: 512-861-0992
• From Mexico Call001-512-861-0992

4. Take photos of the accident. Everything relevant to have adequate documentation.

• Vehicles
• Damage caused
• Impact location

 

Remember to keep the following information on hand to correctly report any accident: - Name of the insured and the affected driver - Complete policy number (letters and numbers) - Contact number in Mexico and the United States - Place and time of the accident - Description of the facts